Description of Electroneum: Electroneum is a cryptocurrency based on the CryptoNote hash algorithm and was founded by Richard Ells. Electroneum was created primarily with the mobile markets in mind. Electroneum plans to release a mobile mining simulator on its mobileShow more [+] wallet app.
Can't send coins from Electroneum app to paper wallet. Can anyone else?
About a week ago I attempted to send my full balance of Electroneum coins (minus 10 coins for the transaction fee) to my paper wallet. I got a status failed message with error code 16. My coins were then locked up in the app and I could not access them. I contacted support and they got back to me pretty quickly and restored access to my coins.
I then tried to send my balance over to my paper wallet again only to get the same failed status with the same error code. My coins have now been locked up for 5 days now with no response from support. Is anyone else having this issue or know how to get these coins off this app?