We’ve released Earndrop Round #1, conducted a labor-intensive KYC audit for 20,000 participants, and run an NRG payout of over 700,000 NRG to 90%+ of participants. Most of those who didn’t get rewarded were participants who submitted KYC with un-readable IDs. Additionally, a small percentage of KYC submissions were unintentionally flagged as false negatives. We will work to correct these as soon as possible, since we value our community and want everyone to be paid if they have shown in good faith that they want to be part of our community.
Important Note: If you are still waiting for your coins, and haven’t already submitted a ticket, you can do so by emailing firstname.lastname@example.org — please include your name and Energi wallet address. We will aim to get your case resolved within 7 working days.
We apologize for any inconvenience this may have caused. Know that it’s our number one priority to send NRG to everyone who completed the Earndrop requirements honestly and in good faith. Thanks for being a part of our community, and believing in our mission of driving the fair and equitable adoption of cryptocurrency world-wide.